1. Shipping & Charges

• Customers will only be charged once for shipping costs per order.
• Customs duties and import taxes may apply and are the responsibility of the buyer.
• Delivery times are estimated and we are not liable for external delays.

2. Quotations

Quotations are based on the information you provide and are considered an invitation to place an order. Incorrect information may result in unsuitable products.

3. Order Acceptance

We are under no obligation to accept any order. An order becomes binding once accepted by us, even if confirmation is not received.

4. Order Conditions

These terms override any conflicting terms in your order forms or related documents.

5. Order Cancellation & Returns

• No cancellations or returns without prior written consent.
• Approved cancellations may incur a restocking fee, with return shipping and insurance at your cost.
• Return requests must reference the original invoice.
• Special order items and used parts are non-returnable.
• Core deposits refunded only if items are returned in acceptable condition for refurbishment.

6. Delays

We are not responsible for unexpected shipping or production delays. Delivery times are estimates only.

7. Bank Fees

Your bank may charge additional transaction fees, which are your responsibility.

8. Certificate of Debt

Our statements of account serve as initial proof of amounts owed. Certificates signed by our director or solicitor are valid unless clearly erroneous.

9. Intellectual Property

All brand logos, trademarks, and intellectual property shown on this website belong to their respective manufacturers. cartrimhome.com is not affiliated with these manufacturers.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

Contact Information

If you have questions regarding our terms or policies, please contact us:

Email: service@cartrimhome.com