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On the registration page, please fill in your full name, gender, country, province/state, city, street address, zip code, phone number, email, and password.
Currently, cartrimhome.com only accepts secure online payments via PayPal or third-party credit card processors. Cash on delivery is not supported.
Yes, all images are taken from real products. However, due to lighting and monitor differences, slight color variations may occur.
Yes, we offer guest checkout via PayPal for your convenience. Registration is optional but recommended for tracking orders and receiving offers.
We reward loyal customers with coupons, seasonal sales, and exclusive promotions. The more you shop, the more you save!
Absolutely. Just add items to your cart and checkout once.
Enter your friend’s name, address, and phone number during checkout. We’ll ship directly to their address.
Log into your account and go to "My Orders" to view order status and tracking info.
Large orders may not be free, but we offer discounts, coupons, or bonus gifts for frequent buyers.
Orders are usually processed within 2–3 business days. Shipping times vary by item availability and destination.
Within 10 days of receiving your order, you may request a return if the product is unused and in original condition (excludes special/custom products). Please refer to our Return Policy for details.
Each product page shows real-time inventory status. If it’s out of stock, it will be marked or unavailable to purchase.
If unpaid, you can modify it freely. If already paid, contact us immediately and we’ll try to help update the info before shipping.
We welcome your input! Email us at service@cartrimhome.com.
We will notify you promptly and offer alternatives, refunds, or backorder options as per your preference.
If the order hasn’t been shipped yet, yes — contact us as soon as possible. Once shipped, cancellation is no longer possible. We appreciate your understanding.
