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Frequently Asked Questions (FAQ)

Q1: How can I make sure this part fits my car?

Check the year, make, and model of your vehicle before purchase. You can also send us your VIN by email, and we’ll confirm for you.

Q2: Are your parts original or aftermarket?

We offer high-quality aftermarket and some OEM parts. Each product page will mention the type.

Q3: How long does delivery take?

From our USA warehouse: 3–7 business days.
From our international warehouse: 7–20 business days.
Express shipping is available at extra cost.

Q4: Do you ship worldwide?

Yes! We deliver to most countries. Shipping fees and times will be shown at checkout.

Q5: What if the part doesn’t fit?

No worries—contact us within 30 days. As long as the part is unused and in original packaging, we can arrange a return or exchange.

Q6: What payment methods do you support?

We accept PayPal, Visa, MasterCard.

Q7: How do I track my order?

After shipping, you’ll get a confirmation email with a tracking number.

Q8: Do you provide installation service?

Sorry, we only sell parts. For installation, please ask a professional mechanic.

Q9: How can I reach you?

Email: service@cartrimhome.com
USA Warehouse: 437 N Baldwin Park Blvd #AD1689, City of Industry, CA 91746
China Office: Room 313, Suifeng Building, No. 75 Xianlie Middle Road, Yuexiu District, Guangzhou